Sendpoa is built by a small team that's spent years watching growing businesses outgrow their inbox. We build software for how teams actually communicate with customers today — across email, SMS, WhatsApp, and chat — not a single-channel tool with everything else bolted on.
Most of the growing businesses we talk to run their customer communication out of a personal Gmail inbox, a shared WhatsApp number, a separate SMS tool, and a website chat widget that doesn't talk to any of them. It works, until the business grows past a handful of people — then orders get missed, nobody knows who replied to what, and every new hire needs their own accounts and their own habits across four different tools.
Most of the tools built to fix this only really solve it for email, or bolt other channels on as an afterthought. We started by building this for a market we could see up close, then built it to hold up anywhere: one inbox, one ticketing system, one set of automation rules — regardless of whether the message came in as an email, a text, a WhatsApp message, or a website chat.
Sendpoa is the first product in that direction. It's currently in active development ahead of a commercial launch targeted for October 2026.
Early-access customers get direct input into the roadmap before general launch.